What Our Customers Are Saying... |
Overall Rating:  See Full Review
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| I was very happy with the products and the prices. I had some questions about my deliveries and was informed promptly when one item I chose was not going to be available. I was sent 3 other options and found something even nicer than my original choice for my grandson. Customer Service is tops! I will be a returning customer. |
| Deborah S - Feb 19, 2008 |
| Customer purchased: Little Girl Valentine Gift | | Also see Product Reviews for Little Girl Valentine Gift |
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Overall Rating:  See Full Review
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| The UPS tracking number was not valid, so when I attempted to call the cust. ser. number the lady who answered was no help. She took my name and number and offered a call back with more info. After waiting an entire day, I called back again, talked to the same lady, who again offered to take a message, I told her I would rather not leave a message b/c I left a msg. with a person yesterday. Her comment: I thought I was a person. I understand the Holidays is very busy for your company, but when you promise a call back, it should be done within a business day. I never did find out if the gift was delivered on time. I had to call the party it was shipped to and outright ask them if it was received. She was satisifed with the gift, but due to the poor customer service, I will NEVER use this site again. |
| Tina - Feb 17, 2008 |
| Customer purchased: Heart-Shaped Tea Infuser Wedding Favor | | Also see Product Reviews for Heart-Shaped Tea Infuser Wedding Favor |
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